Terms and conditions

Nordic Heritage reserves the right to cancel orders due to incorrect pricing and to change prices or withdraw products from sale without notice.


Returning your purchase

Should you want to return your newly purchased Nordic Heritage item, you may contact our customer service by email info@nordicheritage.is , providing purchase order number, date of purchase and reason for the return. No refund claims can be made after 30 days from date of purchase.


Refund policy

A refund, less 5% administrative cost, will be processed if the item is in its original condition. A refund is always made to the same credit card used in original purchase. Shipment cost of returned purchase is always at the expense of the purchaser.


Customs and taxes

All prices in our web store are Ex. VAT.  Import policies differ from country to country. Please note that you may have to pay import taxes/VAT upon delivery in your own country. 



Once your order is shipped you will receive an email with shipping and tracking information. Please allow up to 21 business days for you order to arrive.



The seller, Nordic Heritage, holds all customer information confidential.  Information will never be handed to a third party under any circumstances.